SHIPPING & DELIVERY

FAQs
What shipping carriers do you use?

We work with a variety of shipping carriers, including UPS, FedEx, DHL, and local postal services, to ensure timely and reliable delivery.

Can I ship to multiple addresses in the same order?

Currently, we only support shipping to one address per order. If you need to ship to multiple addresses, please place separate orders for each address.

Do you offer international shipping?

Yes, we offer international shipping to many countries. You can check if your country is eligible for shipping during the checkout process.

How are shipping costs calculated for international orders?

Shipping costs for international orders are calculated based on the destination country, package weight, and shipping method selected at checkout.

What is the estimated delivery time for international orders?

The estimated delivery time for international orders varies depending on the destination country and the shipping method chosen. You can view the estimated delivery time at checkout.

Do you provide package tracking for international orders?

Yes, we provide package tracking for most international orders. Once your order is shipped, you will receive a tracking number that you can use to track your package online.

What happens if my order is lost or damaged during shipping?

 If your order is lost or damaged during shipping, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund.

What happens if I miss the delivery attempt?

If you miss the delivery attempt, the shipping carrier will usually leave a notice with instructions on how to reschedule delivery or where to pick up the package. Alternatively, you can contact the carrier directly to arrange for redelivery.

Can I request signature confirmation for my delivery?

Yes, you can request signature confirmation for your delivery during the checkout process. This ensures that someone is available to sign for the package upon delivery.

Are there any restrictions on shipping certain items?

Yes, there may be restrictions on shipping certain items, such as hazardous materials or oversized items. Please review our shipping policy or contact customer support for more information.