Yes, products must be returned within 7 days of the purchase date to be eligible for a refund.

The product must be unused, in its original packaging, and accompanied by proof of purchase to qualify for a full refund.

You can initiate a return request by contacting our customer service team or filling out the return form on our website.

Yes, the customer is responsible for the cost of return shipping unless the return is due to a mistake on our part

Refunds are typically processed within 5-7 business days after we receive the returned product.

Yes, you can exchange the returned product for a different item of equal or lesser value. Any price difference will be refunded or charged accordingly.

Certain products, such as perishable items or customized products, may not be eligible for returns. Please refer to our return policy for specific details.

If the product is defective or unfit for use, please contact our customer service team immediately for assistance. We will arrange for a replacement or refund accordingly.

We offer both cash refunds and account credits, depending on your preference. You can choose your preferred method during the return process.