CUSTOMER CARE

FAQs
What are your working hours?

We operate from

Mon-Fri: 9:00 am-6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

How can I file a complaint?

You can file your complaint via email or call us at the number provided on the website.

Can I change or cancel my order?

Yes, you can do so before the order is delivered. Please contact us for assistance.

Do you have a return policy?

Yes, you can return unused items within 30 days of purchase.

How can I check the status of my order?

You can check your order status through your account on the website or by contacting our customer service team for assistance.

Do you offer phone customer service?

Yes, you can reach our customer service team by phone during the specified working hours for immediate assistance.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. You can select your preferred method at checkout.

What happens if an item is out of stock after I place my order?

 If an item is out of stock after you've placed your order, we will notify you promptly and offer alternative options, such as a refund or replacement.

 Can I track the status of my order in real-time?

Yes, you can track the status of your order in real-time by logging into your account or using the tracking number provided in your order confirmation email.