Privacy Policy

Privacy Policy

Last updated: October 20, 2024

At JOWLILI (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website https://jowlili.com, in compliance with global privacy standards, including the General Data Protection Regulation (GDPR) and other relevant laws.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Data

Information you voluntarily provide, including:

Name, email address, phone number, shipping and billing addresses.

Account registration details and payment information when placing an order.

Any information submitted via forms or communications.

Usage Data

Automatically collected when you interact with our website, including:

IP address, browser type, and device information.

Website activity such as pages visited, time spent, and links clicked.

2. How We Use Your Data

We use your personal data to:

Process and deliver your orders.

Provide customer support and respond to inquiries.

Send updates, newsletters, and promotional offers (only with your consent).

Improve website functionality, performance, and user experience.

Ensure compliance with legal obligations and prevent fraud.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and provide personalized experiences.

Analyze website traffic and usage patterns for improvement.

Ensure secure login and shopping processes.

You may control cookie settings through your browser, but disabling cookies may affect website functionality. For more details, refer to our [Cookies Policy].

4. How We Share Your Data

We share personal data with third parties only when necessary, including:

Service Providers: For order fulfillment, payment processing, and customer support.

Business Transfers: If we merge, acquire, or sell the company, your data may be transferred.

Legal Compliance: To comply with applicable laws, regulations, or legal processes.

We do not sell or rent your personal data to third parties for marketing purposes.

5. Data Security

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account information.

6. International Data Transfers

As a global business, your data may be transferred and stored in countries outside of your own, including the United States and other regions where our service providers operate. We ensure that such transfers comply with legal protections under applicable privacy laws.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.

Correction: Update or correct inaccurate information.

Deletion: Request the deletion of your personal data under certain conditions.

Objection: Object to the processing of your data in specific circumstances.

Data Portability: Request the transfer of your data to another service provider.

Withdraw Consent: You may withdraw consent to marketing communications at any time.

To exercise these rights, contact us at info@jowlili.com.

8. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Usage data is typically retained for a shorter period unless required for legal purposes.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware of such data collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

JOWLILI

Email: info@jowlili.com

Website: https://jowlili.com